Delivery & Shipping FAQ
Please note that we only ship frozen/perishable items within the Greater Calgary Area.
If your order contains frozen/perishable items outside of our delivery limit, your order will automatically be cancelled and subjected to a 5% administration fee.
Frozen/Perishable Items shipped only within Greater Calgary Area:
Bone broths, veggie broths and soups, nourishing treats (cookies, brownies, broth pops, paw pops)
Ground Delivery Rates within the Greater Calgary Area
Calgary City Limits: $15 under $70 spend. $8 over $70 spend
Airdrie, Balzac, Bearspaw, Chestermere, Dewinton, Elbow Valley, Okotoks, Springbank: $20 flat rate
High-Vibe Health will not be liable for packages after orders have been delivered (example: melted product, stolen packages, etc). Customers are notified via email on delivery dates and will receive a tracking notification when their order is on its way and/or has been delivered.
Pickup from the Broth Shop:
227 153 Ave SE #23
Calgary, AB T2X 2K2
If orders have not been picked up within 1 week of pick up order notification, the order is subject to cancellation with refund and administrative restocking fee of 5%.
Shipping Rates within Canada:
Ground delivery rate: $20 (3-7 business days)
*Rates start at $20 and vary dependant on weight of order and where you are located in Canada. These prices are automatically set by CanadaPost.
High-Vibe Health will ship non-perishable items (non-frozen) within Canada. If orders have any frozen items, the order is subject to cancellation with refund and administrative restocking fee of 5%.