Delivery & Shipping FAQ

Please note that we only ship frozen/perishable items within the Greater Calgary Area. 

If your order contains frozen/perishable items outside of our delivery limit, your order will automatically be cancelled and subjected to a 5% administration fee. 

Frozen/Perishable Items shipped only within Greater Calgary Area:
Bone broths, veggie broths and soups, nourishing treats (cookies, brownies, broth pops, paw pops)

Non-perishable items shipped Canada wide:
Powders, Tinctures & Teas
Spreads, Jams & Sauces
Healthy Fats
Gifts & Books

Ground Delivery Rates within the Greater Calgary Area

Calgary City Limits: $15 under $70 spend. $8 over $70 spend

Airdrie, Balzac, Bearspaw, Chestermere, Dewinton, Elbow Valley, Okotoks, Springbank: $20 flat rate

High-Vibe Health will not be liable for packages after orders have been delivered (example: melted product, stolen packages, etc). Customers are notified via email on delivery dates and will receive a tracking notification when their order is on its way and/or has been delivered.

Pickup from the Broth Shop: 

FREE

227 153 Ave SE #23
Calgary, AB T2X 2K2

If orders have not been picked up within 1 week of pick up order notification, the order is subject to cancellation with refund and administrative restocking fee of 5%.

Shipping Rates within Canada:

Ground delivery rate: $20 (3-7 business days)

*Rates start at $20 and vary dependant on weight of order and where you are located in Canada. These prices are automatically set by CanadaPost.

High-Vibe Health will ship non-perishable items (non-frozen) within Canada. If orders have any frozen items, the order is subject to cancellation with refund and administrative restocking fee of 5%.